Shipping

PROCESSING AND SHIPPING TIME

Orders are processed within 1 business day* after payment confirmation. Note that delays may occur during promotional periods.

All orders are dispatched from our New Zealand warehouse or dropshipped from our Australian Warehouse.

*Business days refer to Monday - Friday, excluding major holidays.

Region	Standard Shipping
Metro Areas (Auckland, Wellington, Christchurch, Hamilton, Tauranga)	2-5 business days
Regional Areas	3-7 business days
Orders Dropshipped From Australia	3-10 business days
Remote/Rural Areas	5-10 business days

At The Comfort Co. (New Zealand), we partner exclusively with Aramex to provide fast and reliable delivery across the country.

All orders are shipped via Aramex.

Shipping Method	Cost
Standard Shipping	$9.95 NZD

We do not ship to P.O boxes. Please provide a residential or business address at checkout.

Please note, any item/s sent from Australia will incur a shipping fee of $15 NZD.

We offer Free Standard Shipping on all orders over $200 NZD*

Important:

The $200 threshold applies to the cart total before shipping charges
Excludes any items shipped from Australia (the $15 NZD shipping fee will still apply)

Track your parcel, update delivery instructions, or find delivery estimates with Aramex's tracking service.

While The Comfort Co. (New Zealand) does not ship internationally, we do have alternative markets with warehouses in:

If you’re located in these regions, please visit the respective local website or contact our customer service team for assistance.

For any shipping-related inquiries, please contact our New Zealand customer service at:
📧 info@comfortcoshoes.co.nz
📞 0800 827 954